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Refund Policy

At Burnt Petal Goods, I want you to love your purchase. If you're not completely happy with your order, you may return it within 30 days of receiving your item for a full refund of the purchase price.

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To begin a return, please contact Burnt Petal Goods to arrange the return before sending your item back.

Customers are responsible for the cost of return shipping.

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To be eligible for a refund, the item must be returned within 30 days of receipt and in its original condition. Items that have been altered, damaged, used, or modified after delivery are not eligible for a refund.

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Once the returned item has been received and inspected, a full refund will be issued to your original method of payment.

If your order arrives damaged during shipping, please contact Burnt Petal Goods as soon as possible and include photos of the item and its packaging so the issue can be resolved.

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If you have any questions about a return or refund, please don't hesitate to reach out. Thank you for supporting Burnt Petal Goods—I truly appreciate your support and the opportunity to share my handmade artwork with you. 

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